At Maxphar, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and use our services for supplements and health products. By using our website, you consent to the practices described below.
What Information We Collect
We collect information to enhance your shopping experience and provide our services effectively. This includes:
- Information You Provide Directly: When you make a purchase, create an account, subscribe to our newsletter, or contact us, we may collect personal details such as your name, billing and shipping addresses, email address, phone number, and payment information.
- Information Collected Automatically: As you navigate our website, we automatically collect certain information about your device and browsing activity. This may include your IP address, browser type, operating system, referring websites, pages you visit, and search queries. We also gather data on how you interact with our site, such as the links you click and features you use. This information is collected through cookies and similar technologies.
- How We Use Your Information
We use the collected information for various purposes, including:
- Processing your orders and fulfilling your requests for products and services.
- Communicating with you about your orders, including confirmations, invoices, and shipping updates.
- Managing your account and providing customer support.
- Analyzing and improving our website, products, and services.
- Sending you promotional emails and marketing communications (where you have provided your consent).
- Personalizing your experience on our website to show you relevant content.
- Complying with legal and regulatory obligations.
Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or for a longer period if required or permitted by law.
Your Rights and Choices
You have control over your personal information:
- Opt-out of Marketing: You can unsubscribe from our marketing emails at any time by using the “unsubscribe” link provided in the emails.
- Cookie Management: You can adjust your browser settings to manage your cookie preferences.
- Access and Deletion: You have the right to request access to or deletion of your personal information held by us. To exercise these rights, please contact us using the details provided below.
Security of Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please remember that no method of internet transmission or electronic storage is entirely secure.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to remove the information.
Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Please review this policy regularly for any updates.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please do not hesitate to contact us